New this time is her tail. I'll have to get a better picture. It looks like she has a duster on the end of her tail...and they left her face long rather than trimming it short like a puddle. I guess this is the classic labradoodle look.
We were able to talk to the owner/groomer today. We HAVE been washing her and brushing her....turns out that giving her a bath probably makes her hair matte more - unless we blow her out. Which we haven't.