I SWORE last time I defrosted the beast that we'd buy a new one before I did it again.....but I'm not sure we will.... We've begun to look at freezers. We've always had a chest freezer (21 cu ft) until we bought this one used. It's about 16 cu ft and isn't big enough. But I LOVE being able to get things out of the freezer without leaning over the edge and needing to be pulled out by my ankles.
We aren't 100% sure which type to get. Chest (energy efficient) or Upright (MUCH easier for a short woman and children to use).
At Sears the gentlemen tried to talk me OUT of buying a freezer. He told me that no one buys them any longer. He told me that folks only buy enough groceries to make it to the next week. He tried to sell me a HUGE computerized $2000 fridge. I told HIM that I already OWN two fridges and need a FREEZER. The biggest they had was a 19.5 chest or a 20 upright.
The chest freezer had a new selling point. It is full of these plastic compartments and baskets. Does anyone else have one like this? Does the plastic last? Does it make it a LOT easier to use a chest freezer? I really did have trouble with the 21 cu feet chest freezer. 
But the real selling point... is that this particular freezer comes with a few ounces of organic meat....